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Jaime Dennis

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UK  Tel: +447702975258

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Malta Tel: +35679010684

Privacy Policy

Effective Date: April 2026

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1. Introduction Welcome to Jaime Dennis Somatics ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website (www.jaime-dennis.com) and use our services. We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).

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2. The Data We Collect We only collect information necessary to provide our services safely and professionally:

  • Identity & Contact Data: First name, last name, email address, and phone/WhatsApp number.

  • Special Category Data (Contextual Information): Brief, non-medical information you choose to provide in our contact form regarding what you hope to gain from our sessions. By checking the consent box on our booking form, you provide explicit consent for us to process this information to assess if our services are the right fit for you.

  • Transaction Data: Records of payments made. (Note: We do not see or store your credit card or bank details; these are securely processed by Stripe or Revolut).

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  • Technical Data: IP address, browser type, and data about how you navigate our website.

3. How We Use Your Data We use your data strictly for the following purposes:

  • Service Delivery: To communicate, arrange booking times, and send Zoom links. (Legal basis: Performance of a Contract).

  • Safety & Suitability: To review your request and ensure our somatic practice is appropriate for your needs. (Legal basis: Explicit Consent).

  • Payment Processing: To send payment links and track transactions. (Legal basis: Performance of a Contract).

  • Website Optimization: To analyze user behavior and improve our site. (Legal basis: Legitimate Interests and Consent).

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4. Third-Party Services & Data Sharing We will never sell your personal data. We securely share data only with the platforms required to run this practice:

  • Hosting & Email: Wix.com and our email workspace provider (e.g., Google Workspace).

  • Communications: WhatsApp and Zoom.

  • Payments: Stripe and Revolut.

  • Analytics & Advertising: Google Ads and Microsoft Clarity.

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Microsoft Clarity (Session Tracking) We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve our services. Website usage data is captured using cookies and other tracking technologies. We use this information for site optimization and security. For more information, visit the Microsoft Privacy Statement. (Important: We use "Strict Masking" on our website. This means any personal information or text you type into our contact forms is instantly hidden from these session recordings and is never seen by Microsoft).

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5. Data Security & Retention We implement strict security measures to protect your data. We retain business, payment, and session notes for up to 7 years to satisfy legal, accounting, and tax requirements. Please note that these are standard business and coaching records, not clinical medical or psychotherapy files.

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6. Your Legal Rights Under the UK and EU GDPR, you have the right to:

  • Request access to your personal data.

  • Request correction or erasure of your data.

  • Withdraw your consent at any time for data we process based on that consent.

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7. Contact Us If you have any questions or wish to exercise your rights, please contact us at:

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